Rick Case Hyundai Weston

From: Stephen.Knight@homestead.af.mil [mailto:Stephen.Knight@homestead.af.mil] Sent: Wednesday, September 23, 2009 4:14 PM To: rickcase@rickcase.com Subject: GREAT JOB!! Importance: High Hi Rick & Rita hope all is well with you both, last month on the 21st I was at your Hyundai dealership in Davie and purchased a 2009 Hyundai Santa Fe GLS and after I my purchase on Saturday I had my friend Lt April Baum whom is a Air Force Flight Nurse at MacDill AFB in Tampa she also purchased the same vehicle as well on Sunday the 22nd. With that all said I just want to thank you and your wife Rita for having an outstanding and well managed dealership. My sales representative Bob Bryant was extremely helpful and courteous; EXCELLENTJOB!! He held up great through all the pain. Your General Mgr David Smith is OUTSTANDING!! And Eric your new car sales manager was extremely helpful as well. After the sale I had to come back to the parts dept for accessories for both vehicles and I met your Fixed Operations Rep Jim Naskrent he was extremely courteous EXCELLENT!! His parts rep Vic was very courteous and helpful. Your management team is very pro military and extended their appreciation several times for what we do for our country and we at Homestead ARB are very appreciative of that as we just returned from OPERATION IRAQI FREEDOM this past June 2009. Respectfully Steve //SIGNED// STEPHEN R. KNIGHT, SMS, USAFR (ART) NCOIC Maintenance Operations Center 482nd Fighter Wing / MXG / MOF Homestead ARB, Fl 33039-1299 DSN: 791.6922 / DSN FAX: 791.6730 Comm: 305.224.6922 / FAX: 305.224.6730 Stephen.Knight@homestead.af.mil

Rick Case Honda

From: dduvernois@aol.com [mailto:dduvernois@aol.com] Sent: Tuesday, July 07, 2009 5:28 PM To: stanbostic@rickcase.com Subject: New Car Purchase Dear Stan, I just wanted to Thank You for making the purchase of my new Element SC a worry free experience. I e-mailed you what type of car, the color and the accessories that I wanted and within a couple of e-mails negotiating the cost, a deal was made and I went down to Rick Case to pick up my new vehicle. Since then, I have received two calls asking how I like the car and if I needed any assistance. It is obvious that you care about your customers. You can be assured that I will recommend you and Rick Case to any of my friends, family and associates. Thanks again for a great experience!! Sincerely, Dennis DuVernois